What to Expect

We provide personalized hearing care to all individuals to determine whether they have hearing loss or if they may be in need of hearing aid solutions. Your appointment with a hearing care professional will involve a hearing screening and an expert consultation to discuss the evaluation results. Your dedicated hearing professional will discuss your hearing health, help you understand what degree of hearing loss may exist for you, and discuss possible treatment solutions.

Below is what you may typically expect at your hearing appointment:

Hearing Screening

Your hearing care professional will examine and test your ears with the latest standard-of-care methods and technology. Test results will be illustrated and presented on a graph, known as an audiogram. Your hearing professional will review your audiogram results with you, as well as explain the cause of your hearing concerns, the type of hearing loss, and the level of hearing loss, if any exists.

Lifestyle Discussion

This step in the consultation is extremely crucial for your hearing professional to understanding you and your lifestyle. Although they will learn a lot from your audiogram results, no two people with similar hearing test results are the same. Expect your hearing care professional to ask several hearing related questions, as well as questions that pertain to your lifestyle wants and needs. You’ll be asked about the places and listening environments you frequent in order to determine what range of sound settings and technological features fit your lifestyle.

Hearing Aid Options

Your hearing professional will show you the hearing aids that are designed for your level of hearing loss and lifestyle, as well as your preferences for size and color. They will be able to determine what style of hearing aid may be more appropriate for you – a standard hearing aid (a Receiver-in-Canal or Behind-the-Ear) or a custom hearing aid (one that is modeled off of the anatomy of your ear canal). They may also demonstrate the hearing aid’s capabilities.

Budget Discussion

Your hearing professional will help you determine which hearing aids are appropriate for you based on the features that meet your lifestyle wants and needs. The cost of hearing aids will vary depending on the specific model and features, and how effective it is in various noise environments. You’ll also discuss insurance and financing options, if applicable.


Hearing tests should be performed annually. Here at Preferred Hearing Aid Center we know that hearing is such a critical aspect of your everyday life – including your career, relationships, physical and mental health, and more — so it’s important to be proactive, thorough, and treat any hearing loss before it turns into something bigger. Call us to schedule your hearing test and consultation today!

Patient Reviews

Read a Few of Our Google Reviews

4.9 out of 5 Stars based on 75 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Very knowledgeable, quick service, answered all my questions. Diffinately recommend them.

Reviewer Profile Photo Kris Doucimo, on Google

Preferred Hearing is a solid business. The service is great and thorough.

Reviewer Profile Photo Ron Bodell, on Google

Excellent initial interview and test, knowledgeable and easy to talk to

Reviewer Profile Photo Bob, on Google
Reviewer Profile Photo Erin Monda, on Google

Super helpful and professional staff.

Reviewer Profile Photo terry daulton, on Google
Reviewer Profile Photo Cindy Noren, on Google

Very professional and extremely knowledgeable. Very happy so far.

Reviewer Profile Photo Steve Gustafson, on Google

Worked with Josh to select hearing aids. He recommended and helped me select just the right pair. When I received them, he very thoroughly trained me on the app, use, and care of the hearing aids.

Reviewer Profile Photo MaJeana Hallstrom, on Google
Reviewer Profile Photo tom quinn, on Google
Reviewer Profile Photo Diane (Small town happiness), on Google

Very informative

Reviewer Profile Photo Sue Enghauser, on Google

They are great.I would recommend them to everyone

Reviewer Profile Photo debbie vietor, on Google

Joshua made very quick and easy. Can wait to get mine. Thank you very much Joshua , you’re a pro.

Reviewer Profile Photo Alta Montgomery, on Google
Reviewer Profile Photo Andrea Peters, on Google

I chose PHAC solely because UHC, my Medicare Advantage insurer, worked exclusively with them locally. Being a little apprehensive initially, I was impressed with Josh as he tested my hearing and did an excellent job explaining the test results and hearing aid options. Still waiting for the hearing aids, but...

Reviewer Profile Photo Dave Chiabotti, on Google

It was a great experience. the people I dealt with are so experienced and knowledgeable about hearing aids .

Reviewer Profile Photo Tom Ferdelman, on Google

Josh answered my questions. I have no complaints of any kind and was satisfied with the experience.

Reviewer Profile Photo Dave Larkin, on Google
Reviewer Profile Photo JoAnn Burke, on Google

Josh was exceptional with the care I needed. Takes the time to explain and go over everything until you understand it. I highly recommend them. It’s nice to work with someone who has a personality along with professionalism.

Reviewer Profile Photo Michelle Smith, on Google
Reviewer Profile Photo Paul Schweiger, on Google

Good service and so far pleased with my new hearing aids. I have used aids for 11 years and cannot fault either the service or the product.

Reviewer Profile Photo Robert Bayless, on Google
Reviewer Profile Photo Marie Porter, on Google

I can always count on the staff to help me with needed tweeks. Plus FREE batteries!

Reviewer Profile Photo Diane, on Google

Joshua was really easy to work with. Took his time explaining the different options and how and what was needed to improve my hearing loss. Friendly and easy to get into see. Highly recommend

Reviewer Profile Photo John Halda, on Google
Reviewer Profile Photo Martha Mumaw, on Google