Patient Reviews

Read a Few of Our Google Reviews

We are rated 4.9 out of 5 stars based on 123 reviews on Google.

Read All Reviews on Google

Read what some of our patients have to say about our staff and our office!

I bought my Audibel hearing aids from them approximately 10 years ago and was happy with them. About a year ago I thought I would try OTC hearing aid just to see if there really was a difference. They seemed to work well at the beginning but after a while I noticed my lifestyle had changed. I had been avoiding social situations because I couldn’t hear. The OTC devices just couldn’t filter out background noises and separate out the speech I wanted to hear. I went back to Preferred Hearing Aid Center and Josh fitted me with new aids that were perfect for me. I can say I gave the OTC a good try but they don’t compare to my new aids from PHAC. As a bonus, music sounds great again! It’s like the difference between seeing in black and white or color. Thank you Josh and Preferred Hearing Aid Center!

Reviewer Profile Photo Randall Renstrom, on Google

My concerns were immediately addressed and corrected in a professional and kind manner: a very positive experience.

Reviewer Profile Photo Linda Turpening, on Google

Able to see me same day as I called for repair. Easy to fix they had everything on hand to do the repair inhouse.

Reviewer Profile Photo paula justen, on Google

Excellent service. Very friendly helpful and honest

Reviewer Profile Photo Randy Black, on Google

Very helpful in determining what type of hearing aid I needed. Explained test results in a clear professional manner. I did not feel pressured to purchase anything. Glad I chose this provider.

Reviewer Profile Photo Vicki Black, on Google

Experts with personalities. Efficient, reliable, and effective 👌

Reviewer Profile Photo Len Laulainen, on Google

I was impressed with how professional my appointment was handled.

Reviewer Profile Photo Diane von Ende, on Google

Excellent service. Was able to solve the problem getting my husbands hearing aid hooked into his Tru hearing app. Were so happy to know that Preferred Hearing carries Tru Hearing aids!!

Reviewer Profile Photo Ruth Jansen, on Google

Went over how my hearing aids were working and adjusted them a little and updated my Truhearing app on my phone.

Reviewer Profile Photo D Johnson, on Google

Excellent service of my hearing aids and answered all my questions. Even did an updated hearing test. Took extra time with me and very knowledgeable and helpful as I needed both sets of my hearing aids checked. I love Preferred Hearing Aid Center! A+++

Reviewer Profile Photo ellie may, on Google

Dustin was Outstanding! He made me feel comfortable and answered all of my questions. He made that I would get the correct heating aids that I will need. Dustin explained the hearing test so I could understand my needs. I would definitely recommend Dustin.

Reviewer Profile Photo Graeme Norgard, on Google

My mom has had nothing but great experiences with Perferred Hearing. They are super helpful, super friendly and patient. Highly recommend!!!

Reviewer Profile Photo Trish Peterson, on Google

Extremely helpful and knowledgeable

Reviewer Profile Photo Carol Decker, on Google

Great service, and good products. No high pressure salesman, and they took AARP insurance too. Highly recommend.

Reviewer Profile Photo Bruce McVeety, on Google

On time, pleasant and professional. Went over options.

Reviewer Profile Photo Terrian Pangerl, on Google

Josh very professional and knowledgeable.

Reviewer Profile Photo Erik Christensen, on Google

Joshua was very helpful getting my mom's hearing aids set up for her. She is very happy with them now.

Reviewer Profile Photo Laura Biermaier, on Google

Really nice and helpful.

Reviewer Profile Photo Patsy Hurd, on Google

Everything was as it was said great service personable down earth understands being hard of hearing thanks Josh!! this is Matt wasn’t from Sandy. thanks for helping me out on the phone. I do more on my phone now because of these new ears !

Reviewer Profile Photo Sandy Marino, on Google

My husband, Bruce, had an evaluation last week. They were friendly and professional, educating us both on test results and technology available. They took time to make sure we understood and we ordered new hearing aides. Very very pleased!

Reviewer Profile Photo sherrie Kunkel, on Google

Excellent service, testing and purchasing process. Thank you.

Reviewer Profile Photo Deborah Birkeland, on Google

Was very pleased with the agents’ performance and how he guided me on how to use and care for my hearing aids.

Reviewer Profile Photo Robert Erdman, on Google

Preferred Hearing Aid Center has supported my hearing needs since purchasing the Starkey hearing aids. I’ve had a bit of trouble, due to uncontrollable circumstances, and both Josh and Christian have worked to improve my situation. I trust them and appreciate their commitment to helping their customers!

Reviewer Profile Photo Trish Brewinski, on Google

Very professional experience - good advice, easy to understand. I appreciate that the location of the office is nearby. Looking forward to getting the hearing aids. Thank you.

Reviewer Profile Photo Shirley Sherman, on Google

Setup my appointment quickly and easily. Went in for repair/service of my hearing aids which are out warranty. Dustin was very helpful and fixed and cleaned the aids and they are working great again. Dustin was very friendly and knowledgeable and the service was less costly than expected, especially since some components were replaced. A great experience.

Reviewer Profile Photo Don Hoppe, on Google

The gentleman who took care of my friend was so kind and very thoughtful of his loss of hearing. He took the time to test the ears and explained that the best solution would be to get hearing aids. They even tested them in his ears as well as explained the warranty and exams covered by my friends insurance. I woud recommend preferred hearing to all.my.friends and family.

Reviewer Profile Photo Pamela Miller, on Google