Patient Reviews

Read a Few of Our Google Reviews

We are rated 4.9 out of 5 stars based on 105 reviews on Google.

Read All Reviews on Google

Read what some of our patients have to say about our staff and our office!

My mom has had nothing but great experiences with Perferred Hearing. They are super helpful, super friendly and patient. Highly recommend!!!

Reviewer Profile Photo Trish Peterson, on Google

Extremely helpful and knowledgeable

Reviewer Profile Photo Carol Decker, on Google

Great service, and good products. No high pressure salesman, and they took AARP insurance too. Highly recommend.

Reviewer Profile Photo Bruce McVeety, on Google

On time, pleasant and professional. Went over options.

Reviewer Profile Photo Terrian Pangerl, on Google

Josh very professional and knowledgeable.

Reviewer Profile Photo Erik Christensen, on Google

Joshua was very helpful getting my mom's hearing aids set up for her. She is very happy with them now.

Reviewer Profile Photo Laura Biermaier, on Google

Really nice and helpful.

Reviewer Profile Photo Patsy Hurd, on Google

Everything was as it was said great service personable down earth understands being hard of hearing thanks Josh!! this is Matt wasn’t from Sandy. thanks for helping me out on the phone. I do more on my phone now because of these new ears !

Reviewer Profile Photo Sandy Marino, on Google

My husband, Bruce, had an evaluation last week. They were friendly and professional, educating us both on test results and technology available. They took time to make sure we understood and we ordered new hearing aides. Very very pleased!

Reviewer Profile Photo sherrie Kunkel, on Google

Excellent service, testing and purchasing process. Thank you.

Reviewer Profile Photo Deborah Birkeland, on Google

Was very pleased with the agents’ performance and how he guided me on how to use and care for my hearing aids.

Reviewer Profile Photo Robert Erdman, on Google

Preferred Hearing Aid Center has supported my hearing needs since purchasing the Starkey hearing aids. I’ve had a bit of trouble, due to uncontrollable circumstances, and both Josh and Christian have worked to improve my situation. I trust them and appreciate their commitment to helping their customers!

Reviewer Profile Photo Trish Brewinski, on Google

Very professional experience - good advice, easy to understand. I appreciate that the location of the office is nearby. Looking forward to getting the hearing aids. Thank you.

Reviewer Profile Photo Shirley Sherman, on Google

Setup my appointment quickly and easily. Went in for repair/service of my hearing aids which are out warranty. Dustin was very helpful and fixed and cleaned the aids and they are working great again. Dustin was very friendly and knowledgeable and the service was less costly than expected, especially since some components were replaced. A great experience.

Reviewer Profile Photo Don Hoppe, on Google

The gentleman who took care of my friend was so kind and very thoughtful of his loss of hearing. He took the time to test the ears and explained that the best solution would be to get hearing aids. They even tested them in his ears as well as explained the warranty and exams covered by my friends insurance. I woud recommend preferred hearing to all.my.friends and family.

Reviewer Profile Photo Pamela Miller, on Google

We had an excellent appt. The doctor did exactly what we needed and assured us there would be no charge. Great day!

Reviewer Profile Photo Rose Anderson, on Google

Very knowledgeable, quick service, answered all my questions. Diffinately recommend them.

Reviewer Profile Photo Kris Doucimo, on Google

Preferred Hearing is a solid business. The service is great and thorough.

Reviewer Profile Photo Ron Bodell, on Google

Excellent initial interview and test, knowledgeable and easy to talk to

Reviewer Profile Photo Bob, on Google

Super helpful and professional staff.

Reviewer Profile Photo terry daulton, on Google

Very professional and extremely knowledgeable. Very happy so far.

Reviewer Profile Photo Steve Gustafson, on Google

Worked with Josh to select hearing aids. He recommended and helped me select just the right pair. When I received them, he very thoroughly trained me on the app, use, and care of the hearing aids.

Reviewer Profile Photo MaJeana Hallstrom, on Google

Very informative

Reviewer Profile Photo Sue Enghauser, on Google

They are great.I would recommend them to everyone

Reviewer Profile Photo debbie vietor, on Google

Joshua made very quick and easy. Can wait to get mine. Thank you very much Joshua , you’re a pro.

Reviewer Profile Photo Alta Montgomery, on Google

I chose PHAC solely because UHC, my Medicare Advantage insurer, worked exclusively with them locally. Being a little apprehensive initially, I was impressed with Josh as he tested my hearing and did an excellent job explaining the test results and hearing aid options. Still waiting for the hearing aids, but I anticipate the same level of service down the road!

Reviewer Profile Photo Dave Chiabotti, on Google