Patient Reviews

Read a Few of Our Google Reviews

We are rated 4.9 out of 5 stars based on 131 reviews on Google.

Read All Reviews on Google

Read what some of our patients have to say about our staff and our office!

It was great. Extremely educational. Super nice helpful guy we worked with (forgot his name) very knowledgeable.

Reviewer Profile Photo chuck swanson, on Google

Preferred hearing and Josh are great. I was in and out in about 20 minutes with new wires and tips. Josh adjusted my program so I hear better now.

Reviewer Profile Photo Scott Johns, on Google

Everything was explained and easy to understand the instructions. Very helpful and the adjustments are great on my hearing aids

Reviewer Profile Photo Iris Hinchcliff, on Google

Very good experience very nice building and very nice people working there thank you very much

Reviewer Profile Photo Nancy Powell, on Google

Great experience, highly recommended

Reviewer Profile Photo howard powell jr, on Google

Very friendly and knowledgeable. Helped to define my needs.

Reviewer Profile Photo Jeanne Troge, on Google

Excellent

Reviewer Profile Photo Carolyn Hage, on Google

I bought my Audibel hearing aids from them approximately 10 years ago and was happy with them. About a year ago I thought I would try OTC hearing aid just to see if there really was a difference. They seemed to work well at the beginning but after a while I noticed my lifestyle had changed. I had been avoiding social situations because I couldn’t hear. The OTC devices just couldn’t filter out background noises and separate out the speech I wanted to hear. I went back to Preferred Hearing Aid Center and Josh fitted me with new aids that were perfect for me. I can say I gave the OTC a good try but they don’t compare to my new aids from PHAC. As a bonus, music sounds great again! It’s like the difference between seeing in black and white or color. Thank you Josh and Preferred Hearing Aid Center!

Reviewer Profile Photo Randall Renstrom, on Google

My concerns were immediately addressed and corrected in a professional and kind manner: a very positive experience.

Reviewer Profile Photo Linda Turpening, on Google

Able to see me same day as I called for repair. Easy to fix they had everything on hand to do the repair inhouse.

Reviewer Profile Photo paula justen, on Google

Excellent service. Very friendly helpful and honest

Reviewer Profile Photo Randy Black, on Google

Very helpful in determining what type of hearing aid I needed. Explained test results in a clear professional manner. I did not feel pressured to purchase anything. Glad I chose this provider.

Reviewer Profile Photo Vicki Black, on Google

Experts with personalities. Efficient, reliable, and effective 👌

Reviewer Profile Photo Len Laulainen, on Google

I was impressed with how professional my appointment was handled.

Reviewer Profile Photo Diane von Ende, on Google

Excellent service. Was able to solve the problem getting my husbands hearing aid hooked into his Tru hearing app. Were so happy to know that Preferred Hearing carries Tru Hearing aids!!

Reviewer Profile Photo Ruth Jansen, on Google

Went over how my hearing aids were working and adjusted them a little and updated my Truhearing app on my phone.

Reviewer Profile Photo D Johnson, on Google

Excellent service of my hearing aids and answered all my questions. Even did an updated hearing test. Took extra time with me and very knowledgeable and helpful as I needed both sets of my hearing aids checked. I love Preferred Hearing Aid Center! A+++

Reviewer Profile Photo ellie may, on Google

My second appointment since I got my hearing aids and Dustin was AWESOME! He adjusted my settings for softer sounds and it sounds much clearer. I would highly recommend him helping me get the best use out of your hearing aids.

Reviewer Profile Photo Graeme Norgard, on Google

My mom has had nothing but great experiences with Perferred Hearing. They are super helpful, super friendly and patient. Highly recommend!!!

Reviewer Profile Photo Trish Peterson, on Google

Extremely helpful and knowledgeable

Reviewer Profile Photo Carol Decker, on Google

Great service, and good products. No high pressure salesman, and they took AARP insurance too. Highly recommend.

Reviewer Profile Photo Bruce McVeety, on Google

On time, pleasant and professional. Went over options.

Reviewer Profile Photo Terrian Pangerl, on Google

Josh very professional and knowledgeable.

Reviewer Profile Photo Erik Christensen, on Google

Joshua was very helpful getting my mom's hearing aids set up for her. She is very happy with them now.

Reviewer Profile Photo Laura Biermaier, on Google

Really nice and helpful.

Reviewer Profile Photo Patsy Hurd, on Google

Everything was as it was said great service personable down earth understands being hard of hearing thanks Josh!! this is Matt wasn’t from Sandy. thanks for helping me out on the phone. I do more on my phone now because of these new ears !

Reviewer Profile Photo Sandy Marino, on Google