Patient Reviews

Read a Few of Our Google Reviews

We are rated 5 out of 5 stars based on 60 reviews on Google.

Read All Reviews on Google

Read what some of our patients have to say about our staff and our office!

It was a great experience. the people I dealt with are so experienced and knowledgeable about hearing aids .

Reviewer Profile Photo Tom Ferdelman, on Google

Josh answered my questions. I have no complaints of any kind and was satisfied with the experience.

Reviewer Profile Photo Dave Larkin, on Google

Josh was exceptional with the care I needed. Takes the time to explain and go over everything until you understand it. I highly recommend them. It’s nice to work with someone who has a personality along with professionalism.

Reviewer Profile Photo Michelle Smith, on Google

Good service and so far pleased with my new hearing aids. I have used aids for 11 years and cannot fault either the service or the product.

Reviewer Profile Photo Robert Bayless, on Google

I can always count on the staff to help me with needed tweeks. Plus FREE batteries!

Reviewer Profile Photo Diane, on Google

Joshua was really easy to work with. Took his time explaining the different options and how and what was needed to improve my hearing loss. Friendly and easy to get into see. Highly recommend

Reviewer Profile Photo John Halda, on Google

I found out some things I didn’t know and I had my other questions answered so I was very happy with my appointment

Reviewer Profile Photo Bernice Sobiech, on Google

Great customer service. All questions addressed.

Reviewer Profile Photo Beth Solheim, on Google

I am very pleased with Preferred Hearing. I am a decades, long hearing aid user. I was impressed at how well the technician listened to my needs, and was then able to act on them.

Reviewer Profile Photo Tom Mettner, on Google

Very helpful and professional.

Reviewer Profile Photo Stephanie Houston, on Google

I reached out to Preferred Hearing Aid Center as they were a location that could provide support to my product. Not knowing what to expect walking into the Duluth location, I was greeted with excellent customer service and the Dustin knew about the exact product I needed service on. He provided a recommendation and I went with it. It took several weeks for my product to be reviewed and fixed and Dustin was great with providing updates. Duluth store location was easy to find, just off I-35 in a mall front. I’d highly recommend!

Reviewer Profile Photo Brandon Kime, on Google

Wonderful place, very informative, great experience! I would recommend to others 👍

Reviewer Profile Photo Lynette Taylor, on Google

Polite, efficient, very pleased with visit

Reviewer Profile Photo Julie Lepisto, on Google

Excellant customer service and extensive product knowledge

Reviewer Profile Photo Brian Avery, on Google

Very helpful, good lusteners.

Reviewer Profile Photo Denny, on Google

From from the first appointment to the fitting of my hearing aids this company was excellent. Very professional with great customer service. I especially like that I talk to a person every time I called and not a machine. I would recommend this hearing aid provider to everyone.

Reviewer Profile Photo Sue Sterling, on Google

Great service. I was able to get an appointment right away. Very friendly and kind. Helped me save thousands of dollars by repairing old hearing aid. This really helped me as my wife and I are seniors on a fixed income.

Reviewer Profile Photo Bill Lewis, on Google

It was a very pleasant experience; very professional and sensitive toward my needs. Could not hope for any better

Reviewer Profile Photo gladys white, on Google

Very good Very professional and helpful Look forward additional appointments and service

Reviewer Profile Photo dianna nelson, on Google

Great service listened to what I had to say. Didn't try to push my husband with a hearing aid he would not be happy with.

Reviewer Profile Photo Shari Birch, on Google

Very easy to talk to and explained things well

Reviewer Profile Photo Cindy Lawrence, on Google

Informed of family history regarding the business. Very detailed information regarding new hearing ads. Took time for questions. Patient and friendly. Christian did an excellent job, and continues to do so with follow-ups!

Reviewer Profile Photo chris larson, on Google

Christian was personable and friendly while being very professional. He answered all my questions and helped me make the right decision for my needs

Reviewer Profile Photo Kelly Thro, on Google

Fast, friendly, personable, and knowledgeable. Great service.

Reviewer Profile Photo Lynn Gagne, on Google

Excellent service

Reviewer Profile Photo Stuart Maki, on Google

The entire process from initial testing to choosing the hearing aids to picking them up was quick and easy. Christian is very knowledgeable and friendly. He explained the parameters of my hearing loss in an easy to understand way. When picking up the hearing aids he programmed them to fit the situations where I have the most difficulty hearing and explained how to best care for the hearing aids. I highly recommend Preferred Hearing Center.

Reviewer Profile Photo Roland Henkel, on Google