We are rated 4.9 out of 5 stars based on 46 reviews on Google.
Read what some of our patients have to say about our staff and our office!
I am very pleased with Preferred Hearing. I am a decades, long hearing aid user. I was impressed at how well the technician listened to my needs, and was then able to act on them.
Tom Mettner, on Google
Very helpful and professional.
Stephanie Houston, on Google
I reached out to Preferred Hearing Aid Center as they were a location that could provide support to my product. Not knowing what to expect walking into the Duluth location, I was greeted with excellent customer service and the Dustin knew about the exact product I needed service on. He provided a recommendation and I went with it. It took several weeks for my product to be reviewed and fixed and Dustin was great with providing updates. Duluth store location was easy to find, just off I-35 in a mall front. I’d highly recommend!
Brandon Kime, on Google
Wonderful place, very informative, great experience! I would recommend to others 👍
Lynette Taylor, on Google
Polite, efficient, very pleased with visit
Julie Lepisto, on Google
Excellant customer service and extensive product knowledge
Brian Avery, on Google
Very helpful, good lusteners.
Denny, on Google
From from the first appointment to the fitting of my hearing aids this company was excellent. Very professional with great customer service. I especially like that I talk to a person every time I called and not a machine. I would recommend this hearing aid provider to everyone.
Sue Sterling, on Google
Great service. I was able to get an appointment right away. Very friendly and kind. Helped me save thousands of dollars by repairing old hearing aid. This really helped me as my wife and I are seniors on a fixed income.
Bill Lewis, on Google
It was a very pleasant experience; very professional and sensitive toward my needs. Could not hope for any better
gladys white, on Google
Very good Very professional and helpful Look forward additional appointments and service
dianna nelson, on Google
Great service listened to what I had to say. Didn't try to push me with a hearing aid I would not be happy with.
Shari Birch, on Google
Very easy to talk to and explained things well
Cindy Lawrence, on Google
Informed of family history regarding the business. Very detailed information regarding new hearing ads. Took time for questions. Patient and friendly. Christian did an excellent job, and continues to do so with follow-ups!
chris larson, on Google
Christian was personable and friendly while being very professional. He answered all my questions and helped me make the right decision for my needs
Kelly Thro, on Google
Fast, friendly, personable, and knowledgeable. Great service.
Lynn Gagne, on Google
Excellent service
Stuart Maki, on Google
The entire process from initial testing to choosing the hearing aids to picking them up was quick and easy. Christian is very knowledgeable and friendly. He explained the parameters of my hearing loss in an easy to understand way. When picking up the hearing aids he programmed them to fit the situations where I have the most difficulty hearing and explained how to best care for the hearing aids. I highly recommend Preferred Hearing Center.
Roland Henkel, on Google
Jousha made me feel comfortable and at ease concerning my need of hearing aids. He took plenty of time to answer all my questions and showed me what a change it made to have hearing aids. At first I was a little depressed about needing them but now I’m looking forward to getting them as he showed me the difference in my hearing with the aids. I give him my sincere thanks!
Patty Ingberg, on Google
This center offers outstanding customer service. My dad has medical limitations that sometimes make travel difficult. Joshua Heldt was so accommodating and understanding and helped us work out a way to limit our travel and still receive a high-quality product and the personalized care that my dad needed. Helping an elderly parent navigate their healthcare needs is difficult and demanding, and I've rarely encountered such impressive service when working with those in specialty fields. Thank you for making mine, and my dad's life much easier!
S L, on Google
Polite and helpful.
Laura Eichstadt, on Google
Great, friendly, answered all my questions. Easy, quick in for appt right on time. Excited to know they have my back covered. Full service, one stop shopping, repairs. Etc Thank you, glad they are close by too.
Molly, on Google
So far so good but I just got my first set of hearing aids there. Time will tell.
Paulette Nuetzel, on Google
Josh has been so helpful. He was very good at finding a hearing aid that works well for my needs and very knowledgeable. He patiently went over my options and answered all of my questions. I would recommend anyone who is in need of or has questions about hearing aids to visit.
Amanda Huls, on Google
It was a good experience, very helpful and informative.
ardell green, on Google
Efficent and knowledgeable. About a 45 minute drive, goes elsewhere so not always available on the days you plan to be around by did broke routine and came on a day not usually available.
Pam Scott, on Google
