About Us

About Us

Hearing solutions that are customized to each patient’s individual needs in Brainerd, Crosby, and Pequot Lakes, MN.

Our Practice

Our practice prides itself on taking care of each patient as if they were our own family member to ensure they receive the best possible hearing care.  We focus on continually serving those struggling with hearing loss with the best value in hearing aid technology in Brainerd, Crosby, Pequot Lakes, and the surrounding communities.  

Our Commitment

Our commitment to patient care was built around the mutual agreement of honor, integrity and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing care experience possible by abiding to the following standards that define American. Hearing. Excellence.:

  1. Comprehensive Evaluation

    We evaluate your hearing, communication needs and goals for your life.

  2. Recommend Only What Needs Recommending

    Because we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.

  3. Clear Understanding of the Hearing Journey and Results

    We make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.

  4. Seeing and Hearing the Benefit

    We will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.

  5. Treatment is More Than Just an Office Visit

    We work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.

  6. Warranty for One, Warranty for All

    When you work with Audibel, you are working not only with your local hearing healthcare professionals, but also the national network that will honor the warranty and support and service guarantees on all Audibel products.

  7. Commitment for a Lifetime

    All Audibel products receive free cleanings and testing for their lifetime.

Our Office

Inside Our Office

Patient Reviews

Read a Few of Our Google Reviews

5 out of 5 Stars based on 159 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Very informative

Reviewer Profile Photo Sue Enghauser, on Google

Dustin was fantastic! He knows his stuff and is very patient and friendly.

Reviewer Profile Photo D.M. Kinney, on Google

Very friendly staff and easy to do the test

Reviewer Profile Photo Regina McGuire, on Google

I’m a retired ear nose and throat surgeon And found Dustin Bowers to be exceptional.

Reviewer Profile Photo Rose Mohr, on Google

I was very pleased with Marcies professional visit she is a very nice lady thank you

Reviewer Profile Photo Eugene Gangestad, on Google

Joshua tested my hearing and fitted me for hearing aides. He made the process easy as he answered all of my questions and explained my options. He is experienced and knowledgable. I highly recommend Preferred Hearing Aid Center.

Reviewer Profile Photo S M, on Google

I needed the end (in-the-ear) pieces for my oldest pair of over the ear aids. She gave me several of them , in two sizes. She also made sure I had the replaceable tip pieces, that fit this set. I'm planning to wear the old ones near the water, so...

Reviewer Profile Photo Diane, on Google

Preferred hearing and Josh are great. I was in and out in about 20 minutes with new wires and tips. Josh adjusted my program so I hear better now.

Reviewer Profile Photo Scott Johns, on Google

Appt. went very well- took care of all the problems. Was very courteous.

Reviewer Profile Photo peggy lind, on Google

Excellent service, testing and purchasing process. Thank you.

Reviewer Profile Photo Deborah Birkeland, on Google

They works great , I have no complaints

Reviewer Profile Photo William Holmes, on Google

Thorough hearing test for free as part of my Medicare Advantage plan. No pressure to buy hearing aids. They just presented the options and were very helpful.

Reviewer Profile Photo Bill Sanford, on Google

Great place, Josh was so helpful and really knowledgeable about the products.

Reviewer Profile Photo Karen Norris, on Google

I had major issues with the company I bought my hearing aids from. Joshua Heldt was great. Adjusted my Starkey hearing aides so they are now working great. Took the time to explain and show me how to operate and care for my aides. Thank you for helping me.

Reviewer Profile Photo Suzanna Jocelyn, on Google

Awesome service

Reviewer Profile Photo mark hodel, on Google

My earing aids needed a small adjustment which was quickly and professionally done.

Reviewer Profile Photo Sharon Munter, on Google

Very knowledgeable, gave advice and tips. Super helpful!!!!

Reviewer Profile Photo Mary K, on Google

The representative tested my ears then he suggested the best hearing aid for me. He was very detailed. And he gave me a lot of good information.

Reviewer Profile Photo William Holmes, on Google

My second appointment since I got my hearing aids and Dustin was AWESOME! He adjusted my settings for softer sounds and it sounds much clearer. I would highly recommend him helping me get the best use out of your hearing aids. This is about third visit with Dustin and he...

Reviewer Profile Photo Graeme Norgard, on Google

Very happy w/ Josh and satisfied w/ his solution to my issue. Marie

Reviewer Profile Photo Marie Porter, on Google