About Us

About Us

Hearing solutions that are customized to each patient’s individual needs in Brainerd, Crosby, and Pequot Lakes, MN.

Our Practice

Our practice prides itself on taking care of each patient as if they were our own family member to ensure they receive the best possible hearing care.  We focus on continually serving those struggling with hearing loss with the best value in hearing aid technology in Brainerd, Crosby, Pequot Lakes, and the surrounding communities.  

Our Commitment

Our commitment to patient care was built around the mutual agreement of honor, integrity and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing care experience possible by abiding to the following standards that define American. Hearing. Excellence.:

  1. Comprehensive Evaluation

    We evaluate your hearing, communication needs and goals for your life.

  2. Recommend Only What Needs Recommending

    Because we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.

  3. Clear Understanding of the Hearing Journey and Results

    We make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.

  4. Seeing and Hearing the Benefit

    We will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.

  5. Treatment is More Than Just an Office Visit

    We work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.

  6. Warranty for One, Warranty for All

    When you work with Audibel, you are working not only with your local hearing healthcare professionals, but also the national network that will honor the warranty and support and service guarantees on all Audibel products.

  7. Commitment for a Lifetime

    All Audibel products receive free cleanings and testing for their lifetime.

Our Office

Inside Our Office

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.6 out of 5 Stars based on 241 Reviews on Google.

Helpful professionals giving excellent service.

Reviewer Profile Photo Jerry Jensen, on Google

preferred hearing

Reviewer Profile Photo Beverly Marx, on Google

It was a great experience. Joshua set me up with Starkey. The experience was out of this world. I have hearing aides that actually work.

Reviewer Profile Photo thomas cartier, on Google

Very knowledgeable and friendly

Reviewer Profile Photo Brian Avery, on Google

I like the service, but having issues with the hearing aids they prescribed.

Reviewer Profile Photo Earl Hinrichs, on Google

Very prompt. No wait time. Seems very knowledgeable about the hearing aide business. Listened to my concerns. Explained things well. Did some small adjustments. Offered some tips and advice. I plan on returning for new hearing aides in the near future. Nice to work with.

Reviewer Profile Photo Bruce & Carol Triplett, on Google

Stephani was amazing. She was totally pleasant, professional, knowledgeable, and caring. She fixed my hearing aids and helped me through my problem and answered ever question I had. Truly a a great asset to your company.

Reviewer Profile Photo Susan Prozinski, on Google

Josh presented the interview in flawless fashion detailing important information regarding my hearing loss as it relates to the devices he can offer me.

Reviewer Profile Photo R Carter, on Google

Awesome service

Reviewer Profile Photo mark hodel, on Google

Thank you to Josh of Preferred Hearing. I was very pleased with your fast, efficient service and listening to my concerns. I will share you’re name with my peers!

Reviewer Profile Photo Allyson Bergman, on Google

Easy to schedule appointmennts which are handled to include possible additional issues you may be incountering.

Reviewer Profile Photo David Erickson, on Google

Friendly and professional

Reviewer Profile Photo Paulette Nuetzel, on Google

Very good service. Knowledgable, very pleasant to work with. Good company to work with!!

Reviewer Profile Photo Judy Tadman, on Google

Excellent

Reviewer Profile Photo Carolyn Hage, on Google

Preferred hearing and Josh are great. I was in and out in about 20 minutes with new wires and tips. Josh adjusted my program so I hear better now.

Reviewer Profile Photo Scott Johns, on Google

Knowledgeable, friendly business, thank you.

Reviewer Profile Photo Peggy Voss, on Google

Great job great experience,,,

Reviewer Profile Photo Dan Bahr, on Google

Always good!

Reviewer Profile Photo Daniel ONeill, on Google

It was so convenient to have a mobile service available for my mom’s hearing test. She was more relaxed in the comfort of her own home while her hearing was tested. A laptop computer was used as a visual aid to show my mom a graph of her hearing loss....

Reviewer Profile Photo Dustine Gallagher, on Google

Fantastic service, Five Stars

Reviewer Profile Photo Ron Bodell, on Google