What to Expect

We provide personalized hearing care to all individuals to determine whether they have hearing loss or if they may be in need of hearing aid solutions. Your appointment with a hearing care professional will involve a hearing screening and an expert consultation to discuss the evaluation results. Your dedicated hearing professional will discuss your hearing health, help you understand what degree of hearing loss may exist for you, and discuss possible treatment solutions.

Below is what you may typically expect at your hearing appointment:

Hearing Screening

Your hearing care professional will examine and test your ears with the latest standard-of-care methods and technology. Test results will be illustrated and presented on a graph, known as an audiogram. Your hearing professional will review your audiogram results with you, as well as explain the cause of your hearing concerns, the type of hearing loss, and the level of hearing loss, if any exists.

Lifestyle Discussion

This step in the consultation is extremely crucial for your hearing professional to understanding you and your lifestyle. Although they will learn a lot from your audiogram results, no two people with similar hearing test results are the same. Expect your hearing care professional to ask several hearing related questions, as well as questions that pertain to your lifestyle wants and needs. You’ll be asked about the places and listening environments you frequent in order to determine what range of sound settings and technological features fit your lifestyle.

Hearing Aid Options

Your hearing professional will show you the hearing aids that are designed for your level of hearing loss and lifestyle, as well as your preferences for size and color. They will be able to determine what style of hearing aid may be more appropriate for you – a standard hearing aid (a Receiver-in-Canal or Behind-the-Ear) or a custom hearing aid (one that is modeled off of the anatomy of your ear canal). They may also demonstrate the hearing aid’s capabilities.

Budget Discussion

Your hearing professional will help you determine which hearing aids are appropriate for you based on the features that meet your lifestyle wants and needs. The cost of hearing aids will vary depending on the specific model and features, and how effective it is in various noise environments. You’ll also discuss insurance and financing options, if applicable.


Hearing tests should be performed annually. Here at Preferred Hearing Aid Center we know that hearing is such a critical aspect of your everyday life – including your career, relationships, physical and mental health, and more — so it’s important to be proactive, thorough, and treat any hearing loss before it turns into something bigger. Call us to schedule your hearing test and consultation today!

Patient Reviews

Read a Few of Our Google Reviews

5 out of 5 Stars based on 165 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Excellent service. Was able to solve the problem getting my husbands hearing aid hooked into his Tru hearing app. Were so happy to know that Preferred Hearing carries Tru Hearing aids!!

Reviewer Profile Photo Ruth Jansen, on Google

Friendly, professional staff. I really appreciate them unpacking the differences among the brands, styles of ear devices. They also explain the ins and outs of insurance and warranties. I like technology but I also needn’t explained to me—they are are patient as I learn.

Reviewer Profile Photo Jean Neitzel, on Google

Great customer service. All questions addressed.

Reviewer Profile Photo Beth Solheim, on Google

I always get quick friendly service at Preferred Hearing.

Reviewer Profile Photo kent buckingham, on Google

Very informative

Reviewer Profile Photo Sue Enghauser, on Google

Dustin was fantastic! He knows his stuff and is very patient and friendly.

Reviewer Profile Photo D.M. Kinney, on Google

Very friendly staff and easy to do the test

Reviewer Profile Photo Regina McGuire, on Google

I’m a retired ear nose and throat surgeon And found Dustin Bowers to be exceptional.

Reviewer Profile Photo Rose Mohr, on Google

I was very pleased with Marcies professional visit she is a very nice lady thank you

Reviewer Profile Photo Eugene Gangestad, on Google

Joshua tested my hearing and fitted me for hearing aides. He made the process easy as he answered all of my questions and explained my options. He is experienced and knowledgable. I highly recommend Preferred Hearing Aid Center.

Reviewer Profile Photo S M, on Google

I needed the end (in-the-ear) pieces for my oldest pair of over the ear aids. She gave me several of them , in two sizes. She also made sure I had the replaceable tip pieces, that fit this set. I'm planning to wear the old ones near the water, so...

Reviewer Profile Photo Diane, on Google

Preferred hearing and Josh are great. I was in and out in about 20 minutes with new wires and tips. Josh adjusted my program so I hear better now.

Reviewer Profile Photo Scott Johns, on Google

Appt. went very well- took care of all the problems. Was very courteous.

Reviewer Profile Photo peggy lind, on Google

Excellent service, testing and purchasing process. Thank you.

Reviewer Profile Photo Deborah Birkeland, on Google

They works great , I have no complaints

Reviewer Profile Photo William Holmes, on Google

Thorough hearing test for free as part of my Medicare Advantage plan. No pressure to buy hearing aids. They just presented the options and were very helpful.

Reviewer Profile Photo Bill Sanford, on Google

Great place, Josh was so helpful and really knowledgeable about the products.

Reviewer Profile Photo Karen Norris, on Google

I had major issues with the company I bought my hearing aids from. Joshua Heldt was great. Adjusted my Starkey hearing aides so they are now working great. Took the time to explain and show me how to operate and care for my aides. Thank you for helping me.

Reviewer Profile Photo Suzanna Jocelyn, on Google

Awesome service

Reviewer Profile Photo mark hodel, on Google

My earing aids needed a small adjustment which was quickly and professionally done.

Reviewer Profile Photo Sharon Munter, on Google