Hearing Specialists at Preferred Hearing Aid Center in Minnesota

Joshua Heldt

HID/Owner

Josh began working in the grocery business with his Dad and Grandfather at a young age. As an adult he proudly served his country and completed one deployment during Operation Iraqi Freedom. In 2018 Josh decided he was ready for a change and began working for Brian Hillesland at Preferred Hearing Aid Center and Jefferson Hearing Aid Center. He quickly grew to love the industry and purchased the business from Hillesland in 2023. Josh enjoys continuing to work with Brian and gaining knowledge from Hillesland’s 30 plus years of experience. The aspect of the business Josh enjoys the most is building relationships with patients and helping them choose the best possible options for their hearing needs.

When not in the office Josh can most likely be found at a BMX track with his three youngest children or on the golf course with friends.

AnnaMae Leibold

Office Manager

AnnaMae was born and raised in Brainerd, MN. After high school she worked as a care provider for adults with disabilities. She joined Preferred Hearing Aid Center in 2020 answering phones and is now the office manager. A typical day consists of helping patients, scheduling, preparing materials for appointments, supporting the providers, and managing Preferred Hearing’s three offices. AnnaMae’s favorite part of working at Preferred Hearing is helping take care of patients’ by finding solutions for their needs and creating new relationships with people in our community!

Outside of the office AnnaMae enjoys hunting, fishing, and camping with her daughter and fiancé.

Christian Larsen

HID Trainee

After hearing his family talk ‘hearing aids’ for many years Christian finally began the transition to join the family business in 2022. He learned very quickly and excels at understanding the needs of our patients and recommending the best options for their situation. Christian’s favorite part of working at Preferred Hearing is getting to work with his family and being able to see the changes hearing aids make in the everyday lives of our patients.

When he is not in the office Christian can be found with his wife and two daughters running back and forth between activities or in his kayak fishing on one of the many beautiful lakes in the area.

Marcie Heldt

Owner/Administrator

Marcie owns Preferred Hearing Aid Center and Jefferson Hearing Aid Center with her husband Josh. She has her bachelor’s degree in social work and previously worked as a child protection social worker and has enjoyed her shift into the family business. Marcie mainly works behind the scenes but enjoys the times she gets to work directly with patients.

Marcie has five children. Her two oldest works at Preferred Hearing Aid Center. When she is not in the office she can usually be found at the BMX track or some other activity with her three youngest children or spending time with her three beautiful granddaughters.

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

5 out of 5 Stars based on 208 Reviews on Google.

Friendly and accommodating.

Todd Peterson, on Google

Friendly and SO helpful!

Doreen Olson, on Google

Repairs were done efficiently and on time. Great experience as usual.

Ron Yardley, on Google

Josh very professional and knowledgeable.

Erik Christensen, on Google

Josh was able to get me in to update my hearing aids to better suite my changing needs.

Deana Nypan, on Google

I stopped at the Preferred Hearing Hearing aid office north of Baxter today. I didn't have an appointment but my left hearing aid wasn't charging right. Stephanie was at the front desk. She cleaned my hearing aid, changed settings, updated it, and found that one hearing aid was not functioning...

Donna Winder, on Google

It was a good experience, very helpful and informative.

ardell green, on Google

I’m very impressed and pleased with the product, but even more so by the people. The concern and caring, professional handling of my hearing problem, have been outstanding. I highly recommend their product and service.

Bob Bayless, on Google

Good service and so far pleased with my new hearing aids. I have used aids for 11 years and cannot fault either the service or the product.

Robert Bayless, on Google

Quick, efficient and knowledgeable.

Gary Bradshaw, on Google

Went in without appointment because of whistling in left ear hearing aid and found out the tip of aid was stuck in my ear. I had lost tip, so I thought put new tip on and pushed the first one in farther. Was recommended to see doctor to remove tip....

Mark Hodel, on Google

Great service. Understood my needs.

Kristi York, on Google

Assist the second time we have been to preferred Hearing and would recommend it 100%. We are keeping track of our hearing loss over the years and are always reassured we do not need hearing aids at the present time. We get great explanations. We will be back next year...

Concord, on Google

Great personal service....awesome!!

William Blomquist, on Google

Convenient prompt , & efficient service!

Becky, on Google

Great service listened to what I had to say. Didn't try to push my husband with a hearing aid he would not be happy with.

Shari Birch, on Google

My wife visited here while we were in the area on vacation, due to an issue with one of her hearing aids. Her specialist was very helpful, and did his best to help us out of a bad situation while away from home, which was much appreciated.

Jim Katzenmeyer, on Google

Knowledgeable, friendly business, thank you.

Peggy Voss, on Google

I came in with a problem and it was handled immediately and efficiently.

Elsa Carlson, on Google

Preferred Hearing Aid Center has very professional staff. I was a walk-in past client and Stephanie provided me immediate service and resoved the problem. She assured that they could respond with any future situations.

Andy Schmidt, on Google